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Shipping Policy

Shipping Policy for Tethered Hair Co.

Last updated:03/10/2026

Thank you for shopping with Tethered Hair Co. We’re committed to delivering your hair extensions quickly, safely, and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

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🚚 Order Processing Time

  • All orders are processed within 2 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email once your order has been placed and another when it has shipped.

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📦 Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

United States

  • Standard Shipping: 2-5 business days

  • Expedited Shipping: 1-3 business days

  • Express Shipping: overnight-2 business days

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🌍 Order Tracking

Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24–48 hours to appear.

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🛑 Shipping Restrictions

  • We do not ship to P.O. Boxes 

  • We do not ship to certain countries due to carrier limitations or customs restrictions 

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💇‍♀️ Shipping for Hair Extensions

Because hair extensions are considered hygienic products:

  • We take extra care to package items securely

  • Some orders may require a signature upon delivery (optional)

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📭 Lost, Stolen, or Delayed Packages

Once a package is handed to the carrier, it becomes their responsibility.  

However, we will do our best to help you resolve issues.

  • If your package shows as delivered but you did not receive it, please contact the carrier first.

  • If your package is lost or delayed, reach out to us at tetheredhairco115@gmail.com and we’ll assist you in filing a claim.

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🔁 Incorrect Address

Customers are responsible for providing the correct shipping address.  

If an order is returned due to an incorrect or incomplete address:

  • You may be responsible for additional shipping fees to resend the package.

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❓ Questions

If you have any questions about shipping, feel free to contact us:

📧 tetheredhairco115@gmail.com

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